How to Refund

Overview

Refund for Receipt

To refund against the whole Bill

  1. confirm refunded amount, then tap Refund for receipt
    Refund-1.png
  2. tap Refund Amount box on the right of the payment method to be refunded against
    Refund-2.png
  3. full refundable amount would be automatically applied, update or tap OK
    Refund-3.png
  4. tap Refund, then OK to confirm and complete refund
    Refund-4.pngRefund-5.png

 

Refund for each item

To refund against individual Items within a Bill

  1. tap Refund for each item
    Refund-11.png
  2. select item to be refunded by tapping each line, then NEXT
    Refund-12.png
  3. tap Refund Amount box on the right of the payment method to be refunded against
    Refund-13.png
  4. full refundable amount would be automatically applied, update or tap OK
    Refund-14.png
  5. tap Refund to complete refund
    Refund-15.png
    Refund-16.png

 

Note

For non-cash (credit card) payment;

  • refund through cash will be available
  • make sure to refund through each payment method (e.g. credit card company) as well
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